NEW C_C4H51_2405 TEST SIMS - C_C4H51_2405 RELIABLE DUMPS FILES

New C_C4H51_2405 Test Sims - C_C4H51_2405 Reliable Dumps Files

New C_C4H51_2405 Test Sims - C_C4H51_2405 Reliable Dumps Files

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SAP C_C4H51_2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 2
  • Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.
Topic 3
  • Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.
Topic 4
  • Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 5
  • Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q65-Q70):

NEW QUESTION # 65
Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.

  • A. Page layout
  • B. Validation rule
  • C. Delegation
  • D. Code list restriction

Answer: B,D


NEW QUESTION # 66
Which elements can be used to determine the reaction time in service level agreements? Note: There are 2 correct answers to this question.

  • A. Sales contract
  • B. Priority
  • C. Custom fields
  • D. Maintenance plan

Answer: B,D


NEW QUESTION # 67
Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud?

  • A. Employee
  • B. Account hierarchy
  • C. Product
  • D. Account

Answer: D


NEW QUESTION # 68
Which of the following objects can you assign to an installed base? Note: There are 2 correct answers to this question.

  • A. Skills
  • B. Registered products
  • C. Measurements
  • D. Service contracts

Answer: B,C


NEW QUESTION # 69
Where can you keep track of new and modified knowledge base articles?

  • A. Feed
  • B. Knowledge base fine-tuning activity
  • C. Broadcast
  • D. Solution finder

Answer: A


NEW QUESTION # 70
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